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Frequently Asked Questions

Signing Up

How do I sign up for the loyalty program?

Signing up is easy! Simply create a Cabana Club account here. Enter your name, email, and password. It’s free to join, and you will automatically receive emails with insider access to sales, promotions, and all of our newest drops.

 

If you already have an account or email subscription with us, you’ve been automatically enrolled in our loyalty program. Just log in and start saving! Previous email subscribers will receive an email to reset their password, or you can complete your account creation on the website. Your login credentials will work across all participating websites, giving you access to member pricing.

 

Upgrading to Elite

 

How to sign up/ Upgrade to ELITE:

After creating your account, select “Upgrade to ELITE” and proceed to checkout. This will prompt you to subscribe to the ELITE email list and grant access to exclusive ELITE perks across all participating websites (login required). Make sure you opt into email notifications to receive exclusive perks, coupons, and automatic entries into our monthly giveaways.

Cabana Club Member:

Enjoy instant member savings on all participating websites. Log into your Cabana Club account to unlock the Lowest Price Guaranteed and get FREE shipping on all orders over $50—no code required.


ELITE Member:

As an ELITE member, enjoy UNBELIEVABLE savings, including larger discounts than Cabana Club members. You’ll receive one-time sign-up bonus coupons for each participating website, FREE shipping and returns on all orders, FREE gifts with select purchases, complimentary samples with all orders on CBD sites, automatic entries into monthly giveaways, VIP customer support, and more!


Terms and conditions apply. For a complete list of perks, click here

Account

I already have an account. Do I need to create a new one to get membership perks?

No! All customers with an active account were automatically enrolled in our loyalty program. If you have more than one customer account with us, only one loyalty account was created per person. Use your existing credentials to access Cabana Club benefits, or upgrade to ELITE for even greater perks. Make sure you opt into email notifications to receive updates on sales, new drops, and exclusive ELITE perks.

You can access all your membership perks information by visiting our page here.

You will not receive any Cabana Club or ELITE benefits on orders placed before creating your account.

All accounts would have been merged for you. If you still find that multiple accounts exist, please contact customer service at info@cabanaclub.eu, and our team will assist you with any issues.

Absolutely not! Creating your Cabana Club Account is 100% free, and it will never cost you anything to start saving.

Saving & Redeeming

How do I redeem my coupons? 

Visit cabanaclubusa.com and navigate to the Coupons section to view all available offers. Apply the coupon code at checkout on eligible stores.


Available coupons will have an expiration date displayed on the coupon page. ELITE-exclusive sign-up bonus coupons expire at the end of your membership year and are restored upon membership renewal.

 

Birthday reward coupons are availabe 7 days from your birth date, provided you are an active ELITE member. Ensure your birthday is registered in your account to receive this special coupon.

How do I access member prices and shipping benefits on participating websites?

Log in with your Cabana Club or ELITE credentials at checkout to automatically apply member or ELITE pricing, along with shipping benefits.

Program Limitations

Is there a limit to how much I can save?

No, that’s the best part about being a member! You will always have the opportunity to save more by shopping with us.

Returns

Can I return my order if I redeemed coupons for a discount?

Yes, you can return your order. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. However, please note that all returns are subject to inspection to ensure that the items are in their original condition. Additionally, if ELITE one-time-use signup bonus coupons are used, they will not be reinstated once redeemed.

Membership Expiration

Do coupons ever expire?

Coupons available to Cabana Club and ELITE members will have an expiration date displayed on the coupon page. ELITE-exclusive sign-up bonus coupons should expire at the end of your membership year and are restored upon membership renewal.

ELITE Program Questions

How to join ELITE?

Use the link [TBD] to join or upgrade your account and complete the checkout.

Log in using your ELITE credentials on any participating website before starting a chat with support.

As an ELITE member, you are automatically entered into our monthly giveaways—no additional action is required! Each month, all eligible ELITE members will be entered for a chance to win exciting prizes. If you win, we will contact you via the email registered to your ELITE account, you must be opted into emails. For complete information about our current giveaways, how they work, and terms and conditions click here.

 

If you are not an Elite member and you would like to enter the giveaway, click here to fill out the form to enter.

We aim to include free samples with every order on CBD sites, subject to availability. For free gifts, please ensure that your coupon was applied at checkout. Note that we reserve the right to substitute or cancel items as needed. If you have any issues, please contact customer service at info@cabanaclub.eu or contact us by phone or live chat available on our contact us page (link contact us page to contact form)

By joining the ELITE program, 2% of your sign-up fee goes to a selected charity, making your membership even more impactful! For more details on the charity we support, visit our ELITE Landing Page

No, the ELITE membership is a final sale. However, it’s currently available for just $15, originally $30! With all the UNBELIEVABLE savings and exclusive VIP perks we offer, you’ll easily reap the benefits of your membership in no time!

Account Expiration

Does my account expire?

Cabana Club memberships never expires.


ELITE memberships expire after one year, but auto-renewal will be activated automatically.

Troubleshooting

Why didn’t I earn savings on my purchase?

Double-check that you were signed into your membership account and didn’t accidentally check out as a guest. You must be logged in to earn savings.

Frequently Asked Questions

Signing Up

Signing up is easy! Simply create a Cabana Club account here. Enter your name, email, and password. It’s free to join, and you will automatically receive emails with insider access to sales, promotions, and all of our newest drops.

 

If you already have an account or email subscription with us, you’ve been automatically enrolled in our loyalty program. Just log in and start saving! Previous email subscribers will receive an email to reset their password, or you can complete your account creation on the website. Your login credentials will work across all participating websites, giving you access to member pricing.

 

Upgrading to Elite

 

How to sign up/ Upgrade to ELITE:

After creating your account, select “Upgrade to ELITE” and proceed to checkout. This will prompt you to subscribe to the ELITE email list and grant access to exclusive ELITE perks across all participating websites (login required). Make sure you opt into email notifications to receive exclusive perks, coupons, and automatic entries into our monthly giveaways.

Cabana Club Member:

Enjoy instant member savings on all participating websites. Log into your Cabana Club account to unlock the Lowest Price Guaranteed and get FREE shipping on all orders over $50—no code required.


ELITE Member:

As an ELITE member, enjoy UNBELIEVABLE savings, including larger discounts than Cabana Club members. You’ll receive one-time sign-up bonus coupons for each participating website, FREE shipping and returns on all orders, FREE gifts with select purchases, complimentary samples with all orders on CBD sites, automatic entries into monthly giveaways, VIP customer support, and more!


Terms and conditions apply. For a complete list of perks, click here

Account

No! All customers with an active account were automatically enrolled in our loyalty program. If you have more than one customer account with us, only one loyalty account was created per person. Use your existing credentials to access Cabana Club benefits, or upgrade to ELITE for even greater perks. Make sure you opt into email notifications to receive updates on sales, new drops, and exclusive ELITE perks.

You can access all your membership perks information by visiting our page here.

You will not receive any Cabana Club or ELITE benefits on orders placed before creating your account.

All accounts would have been merged for you. If you still find that multiple accounts exist, please contact customer service at info@cabanaclub.eu, and our team will assist you with any issues.

Absolutely not! Creating your Cabana Club Account is 100% free, and it will never cost you anything to start saving.

Saving & Redeeming

Visit cabanaclubusa.com and navigate to the Coupons section to view all available offers. Apply the coupon code at checkout on eligible stores.


Available coupons will have an expiration date displayed on the coupon page. ELITE-exclusive sign-up bonus coupons expire at the end of your membership year and are restored upon membership renewal.

 

Birthday reward coupons are availabe 7 days from your birth date, provided you are an active ELITE member. Ensure your birthday is registered in your account to receive this special coupon.

Log in with your Cabana Club or ELITE credentials at checkout to automatically apply member or ELITE pricing, along with shipping benefits.

Program Limitations

No, that’s the best part about being a member! You will always have the opportunity to save more by shopping with us.

Returns

Yes, you can return your order. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. However, please note that all returns are subject to inspection to ensure that the items are in their original condition. Additionally, if ELITE one-time-use signup bonus coupons are used, they will not be reinstated once redeemed.

Membership Expiration

Coupons available to Cabana Club and ELITE members will have an expiration date displayed on the coupon page. ELITE-exclusive sign-up bonus coupons should expire at the end of your membership year and are restored upon membership renewal.

ELITE Program Questions

Use the link [TBD] to join or upgrade your account and complete the checkout.

Log in using your ELITE credentials on any participating website before starting a chat with support.

As an ELITE member, you are automatically entered into our monthly giveaways—no additional action is required! Each month, all eligible ELITE members will be entered for a chance to win exciting prizes. If you win, we will contact you via the email registered to your ELITE account, you must be opted into emails. For complete information about our current giveaways, how they work, and terms and conditions click here.

 

If you are not an Elite member and you would like to enter the giveaway, click here to fill out the form to enter.

As an ELITE member, you are automatically entered into our monthly giveaways—no additional action is required! Each month, all eligible ELITE members will be entered for a chance to win exciting prizes. If you win, we will contact you via the email registered to your ELITE account, you must be opted into emails. For complete information about our current giveaways, how they work, and terms and conditions click here.

 

If you are not an Elite member and you would like to enter the giveaway, click here to fill out the form to enter.

We aim to include free samples with every order on CBD sites, subject to availability. For free gifts, please ensure that your coupon was applied at checkout. Note that we reserve the right to substitute or cancel items as needed. If you have any issues, please contact customer service at info@cabanaclub.eu or contact us by phone or live chat available on our contact us page (link contact us page to contact form)

By joining the ELITE program, 2% of your sign-up fee goes to a selected charity, making your membership even more impactful! For more details on the charity we support, visit our ELITE Landing Page

No, the ELITE membership is a final sale. However, it’s currently available for just $15, originally $30! With all the UNBELIEVABLE savings and exclusive VIP perks we offer, you’ll easily reap the benefits of your membership in no time!

Account Expiration

Cabana Club memberships never expires.


ELITE memberships expire after one year, but auto-renewal will be activated automatically.

Troubleshooting

Double-check that you were signed into your membership account and didn’t accidentally check out as a guest. You must be logged in to earn savings.

Still wondering?

We’re here to help you. If you have any additional questions, concerns, or need assistance with your membership, feel free to reach out to us.